Sustainability Vision and Commitment
The year 2024 brought new challenges and rapidly evolving business conditions.
Consumers remained concerned regarding Thailand’s economic uncertainty, leading to more cautious spending behavior while striving to balance essential expenses with lifestyle preferences
with a strong emphasis on value for money. At the same time, consumers continue to see value in investing in home improvement spending, which aligns with the strategy of Index Living Mall Public Company Limited. The Company sources a diverse product range to meet the needs of all customer segments, offering both value and reasonable pricing to enhance customer satisfaction. As a result, the Company’s sales and profits continued to grow, particularly through online sales channels, as more consumers purchase products via marketplaces and social media platforms. This has enabled the Company to expand its sales channels and adapt strategies to evolving consumer trends and preferences, driving double-digit growth in online sales for two consecutive years.
Another significant milestone in 2024 was the opening of two new Index Living Mall branches. The Saraburi branch was introduced as a Green Retail Store, serving as a prototype Zero Energy Building
designed to deliver clean air and contribute to the sustainable improvement of quality of life and the environment. Meanwhile, the Rattanathibet branch was established as a new lifestyle shopping landmark, offering a comprehensive selection of home products, retail spaces, and various services within the Little Walk Rattanathibet project, spanning 12 rai. These expansions align with the Company’s strategic plan to grow its presence in both the rental and retail space service business.
In addition to a strong strategic business plan, the Company has a clear goal of fostering sustainable growth under the concept of “Sustainable Living for Future Lifestyle”, encompassing governance, economic, social, and environmental dimensions. The Company implements its 3G sustainability strategies, which include:
These strategies align with growing consumer trends that emphasize waste reduction, recycling, and the preference for sustainable products, highlighting the increasing importance of responsible consumption in today’s world.
The Company takes great pride in its commitment and dedication to sustainable business operations, which have led to significant achievements. In 2025, the Company received an “AAA” rating in the SET ESG Ratings from the Stock Exchange of Thailand, marking a two-level improvement from 2023, when it was first rated “BBB” in the SET ESG Ratings. This achievement reflects the Company’s unwavering commitment to its comprehensive sustainability framework, “Sustainable Living for Future Lifestyle,” which focuses on enhancing the quality of life, society, and the environment, while adhering to the corporate governance code to achieve strong and sustainable growth.
In regards to corporate governance, the Company has been awarded an “Excellent CG Scoring” by the Thai Institute of Directors (IOD) for the fifth consecutive year.
For the year 2025, although many predict that the Thai economy will slow down and experience slower growth than in 2024 due to global economic uncertainty, the Company remains fully prepared to drive both the retail business and rental and retail space service business forward. The Company’s strong past performance reinforces its strategic resilience, adaptability to ever-changing market conditions, and ability to effectively control costs and expenses. The Company also remains committed to maintaining a strong financial position while persistently pursuing quality growth.
On behalf of the Board of Directors of Index Living Mall Public Company Limited, I extend my sincere gratitude to our shareholders, business partners, and valued customers for their continuous support. I also appreciate the dedication of our executives and employees, whose commitment and efforts contribute to the Company’s success.
We promise to remain committed to conducting business with transparency, while fostering social and environmental development to achieve sustainable growth.
