Economic Distribution
Supporting the SDGs Goal
Goals
Commitment, Challenge and Opportunity
Index Living Mall Public Company Limited recognizes its role as a leading retailer of home décor and furniture in Thailand. The Company not only aims to generate financial returns for shareholders but also emphasizes driving the generation and distribution of economic value across all stakeholder groups, including employees, customers, business partners/suppliers, communities, and society.This value generation is reflected through business and supply chain investments, job creation, personnel skill development, and the promotion of stable and sustainable economic opportunities.
Nevertheless, the pursuit of these goals faces significant challenges, such as global economic volatility affecting operating costs and consumer purchasing power, supply chain adaptations amid intense competition, persistent economic inequality in Thai society, and increasingly stringent legal and sustainability standards. These factors require the organization to adjust its strategies to maintain a balance between business growth and the creation of shared value for society.
On the other hand, the Company also recognizes opportunities to continuously generate and distribute economic value through the adoption of innovation and technology, so that it can develop products and services that meet consumer needs. Moreover, it can form strategic partnerships with domestic and international partners to expand a sustainable supply chain, investing in projects and activities that enhance community quality of life, and supporting small businesses and local enterprises to strengthen their competitiveness and sustainable growth.
Index Living Mall Public Company Limited therefore reaffirms its commitment to conducting business based on transparency, engagement, and continuous development
ensuring that the generation and distribution of economic value not only drive business performance but also serve as a fundamental foundation for sustainable economic and social development in Thailand for all stakeholders.
Management and Operational Approach
Index Living Mall Public Company Limited has established a systematic approach to managing the generation and distribution of economic value, aiming to balance business growth with social development as follows:
Establishing Clear Strategies and Policies
Developing a Sustainable Supply Chain
Investment and Job Creation
Developing Personnel Capabilities
Creating Value for Customers
Enhancing Community Life and Economy
Monitoring and Evaluation
1. Establishing Clear Strategies and Policies
- Define economic strategies aligned with the Company’s vision and mission.
- Focus on generating shared value, both economically and socially, to ensure all stakeholder groups benefit equally.
2. Developing a Sustainable Supply Chain
- Promote the participation of local entrepreneurs and SMEs in sourcing goods and services.
- Form strategic partnerships with business partners/suppliers to enhance product quality and distribute income widely.
3. Investment and Job Creation
- Expand investments domestically and regionally to increase employment opportunities and support local economic development.
- Support stable job creation while promoting fair employment practices.
4. Developing Personnel Capabilities
- Implement continuous training and skill development programs to enhance employee competitiveness.
- Support clear career paths that align with market changes and employee growth.
5. Creating Value for Customers
- Develop products and services that meet consumer needs and enhance quality of life.
- Build trust through quality standards, fair pricing, and transparent services.
6. Enhancing Community Life and Economy
- Invest in social projects, such as education, environment, and vocational skill development.
- Support CSR activities and initiatives that improve the quality of life and economic well-being of surrounding communities.
7. Monitoring and Evaluation
- Establish economic and social KPIs to measure operational outcomes.
- Continuously review and improve operational approaches to align with current conditions and international standards.
Summarizing the Distribution of Economic Value to Stakeholders
Employees
- Salaries, wages, and benefits
- Contributions to the provident fund
- Employee care and development expenses
Business Partners and Suppliers
- Contractor payments
- Other operational expenses
Financial Institutions
- Interest
- Financial expenses
Shareholders
- Dividends
Government
- Government fees
- Corporate income tax
- Local maintenance tax
- Building tax
- Specific business tax and other taxes
Community
- Budget for social activities
Stakeholders Directly Impacted
Customers
Benefits Received
- Receive products of good quality at reasonable prices.
- Have a range of products and services that suit their lifestyle.
- Enjoy a convenient shopping experience both online and offline.
Potential Impacts
- Product prices may fluctuate due to raw material costs and the global economy.
- Increased expectations regarding product quality and sustainability standards.
Employees
Benefits Received
- Receive fair compensation, benefits, and entitlements.
- Gain opportunities for career and skill development.
- Work in a safe and secure environment.
Potential Impacts
- Need to adapt to market changes and business strategies.
- May face pressure from competition and business targets.
Shareholders
Benefits Received
- Receive returns on investment and dividend payments.
- Benefit from business stability and growth.
- Gain from a positive corporate image in terms of ESG
Potential Impacts
- Risks from economic volatility and purchasing power.
- Higher expenses for investment and business expansion.
Business Partners
Benefits Received
- Stable and sustainable business opportunities
- Be supported to develop capabilities according to quality and ESG standards, building long-term business partnerships
Potential Impacts
- Need to adapt production, management, and procurement standards to comply with requirements.
- May incur additional costs from adaptation or face restrictions if criteria are not met.
Communities and Society
Benefits Received
- Benefit from employment and local investment
- Social projects and CSR activities that enhance quality of life
- Participation in local economic development
Potential Impacts
- Business expansion without environmental consideration may affect community quality of life.
- May create unrealistic expectations regarding support from the Company.
Government and Others Agencies
Benefits Received
- Receive cooperation in legal and regulatory compliance
- Accurate and transparent tax collection
- Support for economic and social policies
Potential Impacts
- Increased monitoring is required if standards or regulations change frequently.
- May face pressure if the business cannot comply with new requirements in time.
