Supporting the UN Sustainable Development Goals (SDGs)
The Company recognizes that sustainability is not merely a strategic trend, but a fundamental principle of responsible business - one that upholds long-term social, environmental, and economic responsibility.
Guided by the United Nations Sustainable Development Goals (SDGs), the Company uses these global goals as a key framework to align its operations with the evolving global context.
The Company has integrated the SDGs into every dimension of its business strategy, from developing environmentally friendly products and services, reducing greenhouse gas emissions, and improving energy efficiency, to optimizing resource management, promoting labor rights and equality, and strengthening governance and anti-corruption measures. These efforts are designed not only to enhance corporate competitiveness but also to create genuine shared value for all stakeholders.
Nevertheless, advancing the SDGs remains a challenging journey. The Company faces several external and systemic factors, including global economic volatility affecting supply chains and business costs, climate change impacts on operations and natural resources, and inconsistencies in sustainability reporting standards across regions, which complicate systemic impact assessments. Additionally, fostering comprehensive ESG practices among suppliers and business partners throughout the value chain requires strong collaboration and time.
Despite these challenges, the Company views the SDGs as a strategic opportunity to transform its business toward a sustainable future. In an era when consumers, investors, and business partners increasingly value transparency, accountability, and positive social impact, sustainability-driven innovation, such as health-oriented products, clean energy adoption, circular packaging design, and efficient resource management, represents both a business advantage and a contribution to global well-being.
Furthermore, collaboration with government agencies, private enterprises, and civil society offers opportunities to amplify positive impacts and scale up shared learning toward long-term sustainable growth.
The Company reaffirms its unwavering commitment to being part of the global movement for sustainable development through efficient, transparent, and responsible operations that generate meaningful, positive change for business, society, and the planet.
Key Dimension / Issue
Energy Management
Reduce average electricity consumption per revenue by 10% by 2027, compared to the 2023 baseline year.
Water Management
- Reduce net water consumption per revenue by 10% by 2027, compared to the 2023 baseline year. (Unit: cubic meters per million THB of revenue)
- Increase the volume of recycled water usage by 10% in 2027 compared to the 2023 baseline (unit: cubic meters)
Waste Management
Reduce the volume of non-hazardous waste disposed of through landfill per revenue by 10% in 2027 compared to the 2023 baseline (unit: tons per million baht)
Greenhouse Gas Reduction
- Increase the amount of greenhouse gas reduction achieved through projects under the Low Emission Support Scheme (LESS) by 20% in 2027 compared to the 2022 baseline (unit: tCO2e).
- Ensure the amount of greenhouse gas emitted to the atmosphere will be equal to the amount absorbed or offset by 2050.
- Achieve net-zero greenhouse gas emissions (Net Zero) by 2065.
Development of Eco Products and Eco Packaging
- Increase the proportion of newly developed products incorporating natural materials to 6% of the total new product portfolio by 2027, while expanding the share of environmentally friendly product designs.
- Increase the proportion of Younique furniture, a customized furniture brand designed to optimize resource efficiency in production to 10% of total furniture revenue by 2026.
Environmental Management
Maintain zero environmental complaints.
Post-Consumption Material Management
Expand the volume of materials reused or recycled within the Company.
Product Innovation for Better Living
- Health Enhancement: Increase the proportion of newly developed products designed based on ergonomic principles and those promoting customer health to 20% of the new product portfolio in the Office Furniture category by 2026.
- Innovation: Increase the share of innovative materials used in product manufacturing that support health and safety to 20% of the new product portfolio in furniture and home décor categories by 2026.
- Elderly-Friendly Design: Develop the furniture, household items, and equipment portfolio suitable for the elderly to account for 10% of all newly developed elderly-oriented furniture products by 2026.
Human Rights and Fair Labor Practices
Maintain zero human rights violations.
Occupational Health and Safety
- Zero work-related fatalities among employees.
- Zero work-related fatalities among contractors and business partners/suppliers.
- Reduce the Lost Time Injury Frequency Rate (LTIFR) for employees by 20% by 2027, compared with the 2023 baseline year.
- Reduce the LTIFR for contractors and business partners/suppliers by 10% by 2027, compared with the 2024 baseline year.
- Maintain zero complaints related to occupational health and safety from employees, contractors, and business partners/suppliers.
Community Engagement
- Maintain the proportion of external employment in the Tao Kae Noi Project at 70%
- Maintain zero complaints regarding community or social impact arising from the Company’s operations
- Implement one project per year to promote community product and support income generation for local communities.
Employee Engagement
Achieve an average Score of 85% in the Employee Engagement Survey by 2026.
People Development
Ensure employees receive an average of 12 training hours per person per year by 2026.
Customer Experience
Maintain customer satisfaction at above 90% during 2022–2025, with a target to increase to 93% by 2026.
Information Security and Digitalization
Maintain zero data breach incidents.
Good Governance and Anti-Corruption
Maintain zero corruption-related complaints.
